Welcome to Pilu's Craft!

These terms and conditions outline the rules and regulations for the use of Pilu's Craft's website. By accessing this website, we assume you accept these terms and conditions in full. If you do not agree to all the terms stated, please refrain from using our website.

1. General Information:

• Pilu's Craft is an e-commerce platform specializing in handcrafted leather toys, bags, and jute products.

• All products displayed are handcrafted and may vary slightly from the images shown, showcasing the uniqueness of each piece.

2. Use of the Website:

• By accessing Pilu's Craft, you confirm that you are at least 18 years old or have the consent of a legal guardian.

• You agree to use the website for lawful purposes only and not engage in activities that could harm the website, its users, or its content.

3. Ordering Process:

• All orders placed on our website are subject to acceptance and availability.

• Once an order is confirmed, no cancellations or changes are allowed as per our refund and cancellation policy.

4. Payment Terms:

• Payments must be made at the time of placing the order using the available payment methods on our website.

• We ensure secure payment gateways, but Pilu's Craft is not liable for any external security breaches or issues with third-party payment processors.

5. Intellectual Property:

All content, including text, images, logos, and designs on Pilu's Craft, is the property of Pilu's Craft unless otherwise noted. Unauthorized use of any content is prohibited.

6. Shipping and Delivery:

• Products are shipped to the address provided at the time of order. Pilu's Craft is not responsible for delays caused by courier services or unforeseen circumstances.

• Customers are responsible for providing accurate shipping information.

7. Limitation of Liability:

Pilu's Craft is not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our products or website.

8. Privacy Policy:

We are committed to protecting your privacy. For details on how we collect and use your information, please review our Privacy Policy https://www.piluscraft.com/pages/privacy-policy.

9. Changes to Terms and Conditions:

Pilu's Craft reserves the right to amend these terms and conditions at any time without prior notice. Changes will be effective immediately upon posting on the website.

10. Governing Law:

These terms and conditions are governed by and construed in accordance with the laws of India.

11. Contact Us:

If you have any questions or concerns about these terms and conditions, please contact us at piluscraft@gmail.com.

Thank you for supporting Pilu's Craft. By shopping with us, you contribute to sustaining the art of handcrafted creations and the livelihood of skilled artisans.